Handy solutions to paper jam error ; firstly, press the strength button to turn on the printer. The fame indicator light glints and will become pink. 1. On the hp sprocket utility, contact adequate to clear the blunder message. 2. Flip off the printer. Some of the time a paper jam mistake endures in spite of the reality that there may be no caught paper. I have a hp laserjet m401 network printer this is haphazardly giving a 'paper jam' mistake when there may be no paper jam the adf cowl and afterward assuming you examine paper stuck inside.