Elles Skony had the unique opportunity of designing the systems and processes when she joined the fast scaling XSELL Technologies as the Head of People several months ago. Elles wanted to put a process into place that speaks to every single part of the employee lifecycle and intentionally build a culture. Elles walks us through her plan, the thoughts behind each step and how she put the steps into place.
Here are my three big takeaways from the conversation:
Elles took a purposeful approach to the things she started to build, beginning with the recruitment process.
Identifying and defining the company’s core values was integral to making sure they were intentionally hiring the right people who share these values.
From attracting potential team members to onboarding them to leaving the organization, Elles wanted the company’s core values to define those employee experiences.
So much wisdom and nuggets in this episode - Enjoy!
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Elles: We set up our strategy for the year and it is all within the employee life cycle, it goes from the attract phase, right? When you're just looking at our website and we're trying to attract you to coming here all the way through to hire, to onboard, to develop, to empower and to transition.
Aaron: Hi, I'm Aaron Levy. And I have this crazy vision of a workplace where your manager doesn't suck, where instead of being the reason you quit, your job is actually the reason you stay, where your manager is your coach helping you to reach your full potential at work. I founded Raise The Bar, wrote Open, Honest, and Direct and started this podcast to help companies transform their workplace by creating an environment where both the company and employee succeeds. In this podcast, I get to interview leaders who've built high-performing teams and learn from them what it takes to unlock a team's potential.
Today I'm lucky to have Elles Skony, the head of people at XSELL technologies, a company that uses artificial intelligence to transform the way businesses interact with our customers and build more meaningful relationships.
Over the last six months, XSELL has doubled in head count from 50 to 100 people all remotely. Elles was brought on to lead the people team and jumped right in putting her three-pronged plan into action before she even started. In this episode, Elles walks us through her plan, the thoughts behind each step in the plan and how she put those steps into place.