Human Resources is not just about payroll and benefits. In today’s world, it’s also about enhancing and optimizing the employee experience, says Celia Balson, Founder & CEO of Work Friendly, an organization that provides fractional People Operation services. Startups and fast growing organizations often leave the people operations to a COO or CFO, and often neglect to consider some of the important functions needed to fully serve their people. Celia and her team fill that gap. The best feedback they can receive from a client is when the organization’s team members don’t even realize that they are consultants, says Celia.
Here are my three big takeaways from the conversation:
When growing a business, be prepared to be agile, as the best laid plans often get disrupted.
Supporting your people, allowing them to be their authentic selves and embracing flexibility are all part of a great employee experience.
The first 10 hires an organization makes are the most integral, as they determine the culture and makeup of the organization.
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