A Guide To High-Impact 1-on-1s

Aaron Levy
January 29, 2026
|
4
min read

A Guide To High-Impact 1-on-1s

Most managers view the 1-on-1 as a "status update" or a "check-in." In reality, the 1-on-1 is the single most important tool in a leader’s toolkit.

If you aren’t holding consistent 1-on-1s, you are likely paying a "Clarity Tax"—the hidden cost of confusion, re-work, and missed deadlines that occurs when your team is forced to guess at priorities. The clarity tax can accumulate to hours of wasted time per week. 

The Science: Why the Best Leaders Don’t Skip 1-on-1s

We don't just advocate for 1-on-1s because they feel good; we do it because the data is undeniable.

1. The Google "Project Oxygen" Study

Google spent years researching what makes a "great manager." They found that technical skill was actually low on the list. The #1 trait of their highest-performing managers was being a good coach. The primary way these managers coached? Consistent, meaningful 1-on-1s.

2. The Gallup 3x Rule

According to Gallup, employees who meet with their managers regularly are nearly three times (2.8x) more likely to be engaged than those who don’t. When engagement goes up, turnover goes down and productivity skyrockets.

3. The Expectations Gap

Gallup also found that only 50% of employees truly know what is expected of them at work. The 1-on-1 is your dedicated time to close that gap and ensure your team isn't wasting energy on the wrong things.

The Strategy: Clarity, Context, and Check-Ins

In our previous post, we talked about the 3 C's. Here is how to apply them specifically within a 1-on-1 conversation. Whether you're doing an end of year review, or a routine check-in to discuss upcoming projects - this framework provides scaffolding for clear communication that results in momentum. 

  • Clarity (The "What & When"): Use this time to define exactly what success looks like for the next two weeks.
  • Context (The "Why"): Don’t just assign a task. Explain how that task moves the needle for the company. This creates autonomy - when they understand the why, they don't need to ask you for everything.
  • Check-In (The "How"): This is where you reduce friction and ensure your team has everything they need to succeed. Instead of asking "Do you have everything you need to succeed?" (which often gets a "yes"), ask: "what do you still have questions about?”

The LMK Framework: Your Secret Weapon For Insightful Feedback

Upward feedback is hard to get. Most employees are scared to tell their boss the truth. To break down those power dynamics, we use the LMK (Let Me Know) Framework. At the end of every 1-on-1, ask your team member: "To help you succeed, what do I need to do...?"

  • L - Less of: What am I doing that slows you down or causes friction?
  • M - More of: What do you need from me that you aren't currently getting?
  • K - Keep on doing: What am I doing that is helpful that I should continue?

Download The Attached Checklist: Get a meeting structure that works.

A 1-on-1 isn't a chore; it’s an investment. When you trade 30 minutes of your time for 3x the engagement, confusion disappears and momentum builds.

If you'd like help leveling up your leadership, our team would love to help.

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